When you sign up, you can choose the types of studies that interest you. Here’s some info about the different types of research we do and how they work:

User interview - These studies are usually an informal chat where we gather your thoughts, feelings and opinions. We can conduct these studies over the phone or in-person - whichever works best for you.

Usability study - Typically, you’ll meet one-on-one with a researcher who’ll ask you some questions, have you use a new or existing product, and then get your feedback.

Remote usability study - In these studies, we’ll gather your feedback via a screen-sharing session with a researcher or have you use a website where you can try something out on your own. You can be almost anywhere in the world, but you’ll need to have a high-speed internet connection.

Diary study - These studies require a small amount of activity every day for several days or weeks. Our researcher will ask you to respond to questions or take notes about your experience of using a product, and you’ll do everything on your own mobile phone, tablet, or laptop.

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