Accuracy is key here, the information you enter needs to match the information on your ID perfectly.
Full Name: Enter your full name exactly as it appears on your ID, including any middle names.
ID Number: Zeros '0' and the letter 'O' can sometimes look alike. Make sure you enter it exactly as it appears on your card
Address: If you've moved within the past 90 days, enter your previous address.
You'll have 3 attempts to successfully verify your information.
If you run into any issues, contact us before you use your 3 attempts! We'll help you troubleshoot any glitches and get you verified.
Licence number format
Jurisdiction | Format | Length |
ACT | Numeric | Up to 10 |
NT | Numeric | Up to 10 |
QLD | Numeric | 8 to 9 |
NSW | Alphanumeric | 6 to 8 |
SA | Alphanumeric | 6 |
TAS | Alphanumeric | 6 to 8 |
VIC | Numeric | Up to 10 |
WA | Numeric | 7 |
Card number format
Jurisdiction | Format | Length |
ACT | Alphanumeric | 10 |
NT | Numeric | 6 to 8 |
QLD | Alphanumeric | 10 |
NSW | Numeric | 10 |
SA | Alphanumeric | 9 |
TAS | Alphanumeric | 9 |