Payment protect FAQ

What is Payment Protect?

Written by Ana Wedlock
Updated over a week ago

How does Payment Protect work?

Written by Ana Wedlock
Updated over a week ago

What exclusions are there to Payment Protect cover?

Exclusions to payment protect

Written by Ana Wedlock
Updated over a week ago

Will the payment protect fee be refunded if I don't use it during the term of the loan?

Not using your Payment Protect service

Written by Ana Wedlock
Updated over a week ago

How do I know if Payment Protect applies to my loan?

Written by Ana Wedlock
Updated over a week ago

What happens if a payment is waived under Payment Protect?

Written by Ana Wedlock
Updated over a week ago

What happens to the Payment Protect fee if I pay off the loan early?

Written by Ana Wedlock
Updated over a week ago

Could I be liable for further costs under Payment Protect?

Written by Ana Wedlock
Updated over a week ago

When can Harmoney refuse a Payment Protect repayment waiver application?

Written by Ana Wedlock
Updated over a week ago

What repayments cannot be waived?

Written by Ana Wedlock
Updated over a week ago

Does my Payment Protect cover me if my loan is extended?

Written by Ana Wedlock
Updated over a week ago

Are there Payment Protect exclusions for pre-existing health conditions or risks?

Written by Ana Wedlock
Updated over a week ago

Can I claim repayment waivers if I am working overseas?

Written by Ana Wedlock
Updated over a week ago

Does Payment Protect cover me while I am travelling overseas?

Written by Ana Wedlock
Updated over a week ago

Can my Payment Protect be cancelled?

Written by Ana Wedlock
Updated over a week ago

Is Payment Protect an insurance product?

Written by Ana Wedlock
Updated over a week ago

What does Payment Protect not cover me for?

Written by Ana Wedlock
Updated over a week ago

If I have income protection insurance do I need Payment Protect?

Written by Ana Wedlock
Updated over a week ago

Who manages the claims process?

Written by Ana Wedlock
Updated over a week ago

Can I claim on Payment Protect if I am in arrears?

Written by Ana Wedlock
Updated over a week ago

What if I make a repayment that later qualifies to be waived?

Written by Ana Wedlock
Updated over a week ago

Can I add Payment Protect to an existing loan?

Written by Ana Wedlock
Updated over a week ago

Can I cancel my Payment Protect at a later date?

Written by Ana Wedlock
Updated over a week ago

Is there a stand-down period before I can make an application to have repayments waived.

Written by Ana Wedlock
Updated over a week ago

Is the cost of Payment Protect refunded to me, if I don't make a repayment waiver during the course of my loan?

Written by Ana Wedlock
Updated over a week ago

How do I notify Harmoney of an event and apply for a repayment waiver?

Written by Ana Wedlock
Updated over a week ago

What happens if you receive notice of an event on the same day a monthly repayment falls due?

Written by Ana Wedlock
Updated over a week ago

How soon do I have to notify Harmoney so I can have repayments waived?

Written by Ana Wedlock
Updated over a week ago

How will I know if Harmoney needs more information for my Payment Protect waiver application?

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Updated over a week ago

What documents do I need to supply in the case of death?

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Updated over a week ago

What documents do I need to supply in case of terminal illness?

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Updated over a week ago

What documents do I need to supply in case of disability?

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What constitutes a terminal illness?

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What constitutes a disability?

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What constitutes redundancy?

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Updated over a week ago

What documents do I need to supply in case of redundancy?

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Updated over a week ago

Does Payment Protect apply to a co-borrower?

Written by Ana Wedlock
Updated over a week ago

Does Payment Protect cover my spouse or partner?

Written by Ana Wedlock
Updated over a week ago

How do repayment waivers work for co-borrowers?

Written by Ana Wedlock
Updated over a week ago

What are my rights as a Payment Protect customer?

Written by Ana Wedlock
Updated over a week ago