Payment protect FAQ
Harmoney's Payment Protect repayment waiver is currently available only to New Zealand borrowers.
What is Payment Protect?
How does Payment Protect work?
What exclusions are there to Payment Protect cover?Exclusions to payment protect
Will the payment protect fee be refunded if I don't use it during the term of the loan?Not using your Payment Protect service
How do I know if Payment Protect applies to my loan?
What happens if a payment is waived under Payment Protect?
What happens to the Payment Protect fee if I pay off the loan early?
Could I be liable for further costs under Payment Protect?
When can Harmoney refuse a Payment Protect repayment waiver application?
What repayments cannot be waived?
Does my Payment Protect cover me if my loan is extended?
Are there Payment Protect exclusions for pre-existing health conditions or risks?
Can I claim repayment waivers if I am working overseas?
Does Payment Protect cover me while I am travelling overseas?
Can my Payment Protect be cancelled?
Is Payment Protect an insurance product?
What does Payment Protect not cover me for?
If I have income protection insurance do I need Payment Protect?
Who manages the claims process?
Can I claim on Payment Protect if I am in arrears?
What if I make a repayment that later qualifies to be waived?
Can I add Payment Protect to an existing loan?
Can I cancel my Payment Protect at a later date?
Is there a stand-down period before I can make an application to have repayments waived.
Is the cost of Payment Protect refunded to me, if I don't make a repayment waiver during the course of my loan?
How will I know if Harmoney needs more information for my Payment Protect waiver application?
What documents do I need to supply in the case of death?
What documents do I need to supply in case of terminal illness?
What documents do I need to supply in case of disability?
What constitutes a terminal illness?
What constitutes a disability?
What constitutes redundancy?
What documents do I need to supply in case of redundancy?