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Customer service
7 days: 9am–6pm.
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Feel free to contact us outside those hours and we'll get back to you as soon as we're in the office.
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Monday - Friday: 9am–6pm.
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Investors / shareholders
Company
Head office
Level 3, 110 Customs Street West, AKL CBD, Auckland 1010
PO Box 106-507, Customs Street East, Auckland City, 1143
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Complaints
If you would like to make a complaint, please contact us via [email protected]
Harmoney is also a member of an external, independent dispute resolution scheme operated by Financial Services Complaints Limited (FSCL) and approved by the Ministry of Consumer Affairs.
If we cannot agree on how to resolve your issue, you can refer the matter to FSCL by emailing [email protected], calling FSCL on 0800 34 72 57, by contacting the Complaint Investigation Officer, Financial Services Complaints Limited, Level 4, 101 Lambton Quay, Wellington 6145 or by post at PO Box 5967, Wellington 6145. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.