All Collections
Payment protect FAQ
How Payment Protect works
What if I make a repayment that later qualifies to be waived?
What if I make a repayment that later qualifies to be waived?
Ana Wedlock avatar
Written by Ana Wedlock
Updated over a week ago

If the repayment is made because an automatic payment or direct debit instruction is not cancelled or adjusted in time, the repayment will not be refunded to you. However it will not be included when calculating the maximum number of repayments that you do not have to make. e.g. If you made a successful redundancy claim you would still be eligible for five months of repayment waivers.

Did this answer your question?