You should give our helpful customer service team a call. They're there to help as best they can. Their number one piece of advice is not to try and ignore the problem. It won't go away and the longer you leave it, the harder it is to fix! The sooner you let us know things have changed the more likely we'll be able to help.

New Zealand
0800 HARMONEY (427 666)
9am - 6pm, 7 days a week.
​[email protected]

Australia
1300 042 766
9am - 6pm, Monday - Saturday.
​[email protected]