My address does not show up. What should I do?What to do if your address does not appear in the address finder
What forms of ID do you accept?The types of ID (identification) that we accept at Harmoney. ID, passports and licences.
What is a ‘valid’ licence or passport?What we view as a valid form of identification. ID, passports and licences.
Why do you need to verify my identity?Verifying your identity is for your protection. ID, passports and licences.
My ID has failed to upload or cannot be verified. What should I do?What to do when your identification fails to upload or isn't being verified. ID, passports and licences.
Why do you need to perform a credit check?Credit checks and how they help us to assess your creditworthiness
Will performing a credit check affect my credit score?How credit checks affect your score
How do you perform a credit check?Credit checks, credit files, credit reports, credit history
I have a low credit score. Am I still eligible?Credit scores and eligibility
What is adverse data?Adverse data and its affect on your credit score
What will you do with my credit file information?Credit checks and our online application
If I do not give you permission to perform a credit check, can I still continue with my application?Credit checks and our online application
When will Harmoney perform a credit check?Credit checks and our online application
I am self employed - what documentation do I need to provide?Self employed financial details