Have a question or need to get in touch?
We have a number of resources as well as a dedicated team of experts to get you the answers you need.

Support

1. Help Center

Browse helpful articles about Harmoney in our Help Centre.

2. In-App Messenger

While logged in from iOS, Android, or Web, select the chat icon on the bottom right of the screen.

After you send us a message, replies will be sent in-app. If you do not see the message, the message will be forwarded to the email address on record for your Harmoney account.

3. Email

New Zealand
Lenders: investorservices@harmoney.co.nz
Borrowers: service@harmoney.co.nz
For general information: info@harmoney.co.nz
For privacy queries: privacy@harmoney.co.nz
For Marketing: marketing@harmoney.co.nz

Australia
Lenders: investorservices@harmoney.com.au
Borrowers: service@harmoney.com.au
For general information: info@harmoney.com.au
For privacy queries: privacy@harmoney.com.au

4. Phone

New Zealand
You can contact one of the team on 0800 HARMONEY (427 666).

Australia
You can contact one of the team on 1300 042 766.

Our customer services team is available between 9am - 6pm 7 days a week in New Zealand, and Monday to Saturday in Australia (sorry, this excludes public holidays). Feel free to contact us outside those hours and we'll get back to you as soon as we're in the office.

Feedback

If you have any feedback for us, please email service@harmoney.co.nz.

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