Have a question or need to get in touch?
We have a number of resources as well as a dedicated team of experts to get you the answers you need.

Support

1. Help Center

Browse helpful articles about Harmoney in our Help Centre.

2. Online chat

Select the chat icon on the bottom right of the screen.

If the team is unavailable to chat right away you can send us a message and we will get back to you as soon as we can.

You can search our help articles through the chat window which may help you with the information you need.

3. Email

New Zealand
Customer service — 7 days: 9am–6pm: service@harmoney.co.nz

Head office: info@harmoney.co.nz
Privacy: privacy@harmoney.co.nz
Marketing: marketing@harmoney.co.nz

Retail Lenders — 7 days: 9am–6pm: investorservices@harmoney.co.nz

Australia
Customer service — 7 days: 9am–6pm: service@harmoney.com.au

Head office: info@harmoney.com.au
Privacy: privacy@harmoney.com.au

4. Phone

New Zealand
0800 HARMONEY (427 666).

Australia
1300 042 766.

Our customer services team is available between 9am - 6pm 7 days a week in New Zealand, and Monday to Saturday in Australia (sorry, this excludes public holidays). Feel free to contact us outside those hours and we'll get back to you as soon as we're in the office.

Feedback

If you have any feedback for us, please email service@harmoney.co.nz.

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