You can cancel your loan within seven working days of the date we email you a copy of your accepted loan disclosure document (this is called the cooling-off period).
If you decide to cancel the loan, you must:
give us a written cancellation notice. You can do this via your Harmoney dashboard, or via email to [email protected] (New Zealand customers) or [email protected] (Australian customers); and
pay back your remaining loan balance within those seven working days. Payment must be received by us in full and in cleared funds.
Please note that Saturday, Sunday and national public holidays do not count as working days.
If you cancel your loan during the cooling-off period, you will not be charged the establishment fee.