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Ana Wedlock avatar
Written by Ana Wedlock
Updated over a week ago

Have a question or need to get in touch?
We have a number of resources as well as a dedicated team of experts to get you the answers you need.

Support

Help Center

Browse helpful articles about Harmoney in our Help Centre.

Online Chat

Select the chat icon on the bottom right of the screen.

If the team is unavailable to chat right away you can send us a message and we will get back to you as soon as we can.

You can search our help articles through the chat window which may help you with the information you need.

Customer service

7 days: 9am–6pm.
[email protected]
[email protected]

Feel free to contact us outside those hours and we'll get back to you as soon as we're in the office.

Collections

Monday - Friday: 9am–6pm.
[email protected]

Investors / shareholders

Company

Head office

Level 3, 110 Customs Street West, AKL CBD, Auckland 1010
PO Box 106-507, Customs Street East, Auckland City, 1143
[email protected]

Marketing

Enquiries

Do not mail

Add yourself to our Do Not Mail list. If you do not wish to receive any unsolicited addressed marketing mail to your home, simply add yourself to the Marketing Association's Do Not Mail register.

Press

Privacy

Complaints

If you would like to make a complaint, please contact us via [email protected]

Harmoney is also a member of an external, independent dispute resolution scheme operated by Financial Services Complaints Limited (FSCL) and approved by the Ministry of Consumer Affairs.

If we cannot agree on how to resolve your issue, you can refer the matter to FSCL by emailing [email protected], calling FSCL on 0800 34 72 57, by contacting the Complaint Investigation Officer, Financial Services Complaints Limited, Level 4, 101 Lambton Quay, Wellington 6145 or by post at PO Box 5967, Wellington 6145. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.


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